Cloud Hosted Call Center Solution

Overview

ComTel Call Center Solution is designed to provide high-end calling solutions that any corporate firms need. It offers the advanced telephony technology that is require to handle efficient calling process. It let the users place call to any place of the world virtually to build a global business communication system. To get a best solution in low budget, we offers the smart voice logger along with the features of the dialer. In today’s business scenario it is mandatory to keep a record of all the communication held between the client and the executives. This call Center solution provides all the features from recording of incoming and outgoing calls to reporting, monitoring, and performance of the agents. ComTel has utilized available sources to produce an outstanding voice logger with rich functionalities. This solution not only ease the calling process but also cut down calling costs by almost 90% in compare to traditional network calling. For international calling, this solution works best due to its advance design that enables it to place call to anywhere in the world. For corporate clients, we offer 24X7 customer service support. This intelligent call management solution from ComTel is able to manage all telephony operations by itself. It is designed with advance telephony technology that offers best of the calling services. It is a comprehensive integrated module that easily gel into existing telephony system. We offers complete facility of business communications including real-time reporting, call history, call recording, live monitoring, agent availability, missed call alert, call queue management, performance analysis and inbound/outbound call facility etc. Aria Call Management Solution provides facilities all the business tools that one required for maintaining telephony system. It displays the function characteristic of CCS ® CCS ® call Center solution and OBD IVRS. It is designed to give you complete analysis of business communication with accurate data.